Privacy policy

Who we are

MELLER Brand operates the online store at mellerbrandus.com. Contact for any privacy question: support@mellerbrandus.com.

What we collect

When you place an order we collect the information needed to fulfil it: your name, email address, shipping address, and payment confirmation. We never see or store your full card number — payments are processed by our payment provider. When you browse the site we also collect device and usage data through cookies and similar technologies.

Why we use it

To process and ship your order, to send order and shipping notifications, to answer your messages, to prevent fraud, and — if you opted in — to send marketing emails. You can unsubscribe at any time from the link in any email.

Who we share it with

Only with the services needed to run the store: our e-commerce platform, payment processor, shipping and tracking providers, and email provider. They process your data on our instructions. We do not sell your personal data.

How long we keep it

Order records are kept for as long as required for accounting and legal purposes. Marketing data is kept until you unsubscribe.

Your rights

You can ask us to access, correct, delete or port your data, or to stop using it for marketing. Write to support@mellerbrandus.com and we will respond within 30 days. If you are in the EU, the UK or California, you keep the additional rights granted by the GDPR, the UK GDPR and the CCPA, including the right to complain to your local data protection authority.